Privacy Policy


Effective Date: December 4, 2015

We recognize that your privacy is very important. This privacy policy covers SideChef, Inc.’s policies on the collection, use, and disclosure of your information when you use access and initiate transactions on shop.sidechef.com (the “Site”) or anytime you interact with SideChef.

Each time you use the Site, you consent to the collection, use and storage of the collected information as described in this Privacy Policy.   Please read it carefully and contact us at privacy@sidechef.com if you have any questions.

1. What information does SideChef collect on the Site?

    User Account: Users may create an account by providing their name, email address and password. Registration is optional and users may access the Site as a guest at any time.

    Purchases: When you purchase products on the site, SideChef will collect shipment and payment information as follows:

    Shipment: Users will be required to provide a shipping address for the delivery of products purchased on the Site, including an email and phone number in the event SideChef or the common carrier needs to contact you to facilitate delivery of the products to the appropriate location. At your request, shipping information may be saved for faster checkout on future orders.

    Payment: SideChef requires users to input the following payment information:

    • credit or debit card information, first and last name, billing address, card expiration date, and three-digit security code; or
    • PayPal account information.

    Email Addresses & Contact Information: Users may also provide their email address and/or other contact information to SideChef to subscribe to its newsletters, to contact us through the Site with questions about our Site and Services, or to reset their password.

    Cookies: SideChef utilizes cookie technology to gather information on Internet use in order to serve you more effectively. Usage of cookies is in no way linked to personally identifiable information. You can set your browser to remove or reject cookies; however some Site features or Services may not work properly without cookies.

    2. Is Information Collected by or Disclosed to Third Parties by using the Site?

      Shopify: SideChef’s Site is powered by Shopify, a commerce company that provides software and retail point of sale systems for online stores and merchants. Shopify collects our customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address and device data to enable the shopping capabilities of the Site, including supporting and processing orders, authentication and processing payments. This information is also used to improve Shopify’s Services.   Information is collected by Shopify when SideChef’s customers use or access the Shopify services through the Site, such as when a customer visits the Site, places an order, or signs up for an account on the Site. You should review Shopify's Privacy Policy for more information about their data collection practices.

      Credit or Debit Card Information: SideChef does not itself store debit or credit card information on its servers. We work with a third party payment processor, PayPal, in order to guarantee the security of your information. You should review the PayPal Privacy Policy before using the Site and use available controls and settings on your device to reflect your preferences.

      Social Plug-Ins: Users may share their SideChef experiences on Facebook, Twitter, and Pinterest. Users should click on the hyperlinks for each site to review the applicable privacy policies for more detail about information collected from these sites.

      Other Potential Third Party Disclosures: Information may also be disclosed to third parties (1) as required by law, such as to comply with a subpoena, or similar legal process, (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or (3) if SideChef is involved in a merger, acquisition, or sale of all or a portion of its assets.

      We will use commercially reasonable efforts to notify users (i) about law enforcement or court ordered requests for data unless otherwise prohibited by law, or (ii) if your personal information is to be disclosed or transferred and/or becomes subject to a different privacy policy.

      3. How is collected information used and stored?

        Information collected may be utilized to (i) communicate with our users to facilitate or provide information regarding our services; (ii) to communicate material changes to our Terms of Service and Privacy Policy; and/or (iii) help us maintain and improve Services offered.

        SideChef will also utilize your email when you subscribe to our newsletter or wish to reset your password. You can unsubscribe to our newsletter via the opt-out link within the email or by emailing SideChef at privacy@sidechef.com

        4. How Does SideChef Comply with the Children’s Online Privacy Protection Act?

          We do not knowingly collect information from children under the age of 13 without parental consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@sidechef.com. We will delete such information from our files within a reasonable time.

          5. How long does SideChef retain information collected?

            User Input Data: SideChef will retain account and purchase data for a commercially reasonable time and as we deem necessary to provide our services to our users. If you would like us to delete your registered account information, please contact us at privacy@sidechef.com and we will respond in a reasonable time.

            6. What is SideChef’s Security Policy?

              We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Site. However, although we endeavor to provide reasonable security for information we process and maintain, no security system can ever by 100% secure.

              SideChef utilizes only PCI-DSS compliant third party payment processors to ensure the security of your personal information. Users should review PayPal's Security Policy for more information on their security practices.

              7. How Does SideChef Respond to “Do Not Track” Signals?

                “Do Not Track” is a feature enabled on some browsers that sends a signal to request that a web application disable its tracking or cross-site user tracking. At present, SideChef does not respond to or alter its practices when a Do Not Track signal is received.

                8. How Will I Be Notified of Changes to Your Privacy Policy?

                  If SideChef makes material changes to its Privacy Policy, it will notify you by: (i) changing the Effective Date at the top of the Privacy Policy, (ii) sending an email to its account holders, and/or (iii) adding a statement to the Site.

                  You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by contacting us at contact@sidechef.com.

                  9. Contact Us

                    If you have any questions regarding privacy while using the Site or have questions about our practices, please contact us via email at privacy@sidechef.com


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